28 days old

Field Operations Supervisor

Redding, California 96003
  • Job Type
  • Job Status
    Full Time



JOB TITLE: Field Operations Supervisor

LOCATION: Redding, CA (Shasta County)

STATUS: Full-Time; Exempt



AMR is looking for a driven and compassionate Field Operations Supervisor to join our team in Redding, CA! The incumbent will be responsible for coordinating and executing crucial aspects of our day-to-day operation; including staffing, scheduling, internal communications, budgetary considerations, equipment and supply maintenance, outside agency interface, and community relations.


Redding Ambulance 2



With its breathtaking natural scenery and picturesque river flowing through the city, Redding is known as one of the top locations for recreational activity in Northern California. It has been called the “Unofficial Capital of Kayaking,” a “Gem of the U.S. Trails System,” and one of the “Top 10 Fishing Towns in North America.” The sun shines over 300 days a year here, making it the 2nd sunniest city in the United States. And with hundreds of miles of trails, national parks, and forests nearby, there are boundless opportunities for sightseeing and exploration!



American Medical Response is part of the Global Medical Response family. With more than 38,000 employees nationwide, we deliver compassionate, quality medical care primarily in the areas of emergency and patient relocation services. We provide full benefits packages, advancement and transfer opportunities, and are currently offering a $5,000 Sign-On Bonus to the candidate who fills AMR Redding's Field Operations Supervisor position!




  • Mentor employees, conduct performance evaluations (if applicable), and provide disciplinary actions to assigned personnel with a goal of developing a team-oriented approach with positive results.
  • Become a coach, teacher or evaluator on multi-casualty incidents with the goal of reviewing each call for continuous improvement and compliance with existing policies.
  • Assist in driving performance management.
  • Remain accessible by pager or phone during off duty time.
  • Evaluate, discipline and recommend BLS and ALS field personnel for promotions.
  • Ensure that all field personnel maintain all county or local agency required certifications and/or accreditation.
  • Perform all duties of an EMT/Paramedic with high level of proficiency.
  • Cover open shifts with appropriate employee assignments or by filling in as needed.
  • Investigate incidents involving assigned units and communicate with the Division Supervisor on status of assigned units and other problems.
  • Assess daily staffing and equipment needs; assign replacements, and schedule service as necessary.
  • Participate in interviewing and selection process as needed.
  • Adhere to all company policies and procedures.
  • Investigate incidents involving assigned units and communicate with the Division Supervisor on status of assigned units and other needs or problems.
  • Facilitate unit development and staffing in emergency situations and respond to the scene of mass casualty or unusual medical incidents as needed.
  • Assure that all necessary payroll reports are properly completed and submitted in a timely manner.
  • Submit reports on all incidents, accidents, work related injuries and exposures.
  • Inspect all assigned stations, vehicles and equipment for cleanliness and Division maintenance.
  • Attend external and internal meetings as may be necessary/required.
  • Comply with all employment laws and support affirmative action, equal opportunity, and diversity goals.
  • Effective information systems security is a team effort involving the participation and support of every AMR employee who deals with information and/or information systems. It is the responsibility of every computer user to:May perform other duties as assigned.
    • Know and follow Information Systems security policies and procedures.
    • Attend Information Systems security training, when offered
    • Report information systems security problems
  • May perform other duties as required. 



  • Minimum of two (2) years’ experience as a Paramedic.
  • Valid CA Paramedic & BCLS Provider Certifications.
  • Valid CA Driver’s License, Ambulance Driver's License, and Medical Examiners Certificate.
  • Driving record in compliance with AMR policy regarding insurability.
  • Effective administrative skills (paperwork, time management, etc.) and written/verbal/interpersonal communication skills.
  • Must be at least 18 years of age with a High School Diploma or GED.
  • Some advanced education preferred.


Global Medical Response and its family of companies including American Medical Response is an Equal Opportunity Employer including Veterans and Disabled


Posted: 2020-03-03 Expires: 2020-04-02

AMR is the nation’s leading medical transportation company

  • AMR serves more communities and customers than any other private ambulance service provider in the nation.


  • AMR employees also participate in the communities where they live and work. As medical service providers and as neighbors, your needs are our concerns.


  • More than 19,000 paramedics, emergency medical technicians (EMTs), nurses, doctors and support staff combine to makeup the strength of a national company with personalized care.


  • AMR’s national headquarters is located in Greenwood Village, Colo. AMR provides services to more than 2,100 communities across the nation. From Miami to Seattle and hundreds of communities in between, AMR is ready to care for people and communities in need.


  • Our focus is clear, as stated in our company's values: Patient Focused, Customer Centered, and Caregiver Inspired. We strive to embrace these values on every call we respond to, in every community we work in, and on every day of the year.

From emergency 9-1-1 calls and non-emergency transports to specialized medical teams that serve remote wilderness areas and more, AMR has the strength to provide patients and customers with the right service at the right time.

AMR’s national reach and extensive experience allows us to deliver a wide range of services to communities nationwide, from managing entire emergency medical systems to private-public partnerships that best serve an area's needs.


AMR Facts
Number of employees: 19,800
Number of vehicles: 4,200
Number of states: 40 and the District of Columbia
Number of communities: 2100
Number of patient transports in 2012: More than 3 million

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Field Operations Supervisor

American Medical Response
Redding, California 96003

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