6 days old

Director of Operations

Grand Rapids, Michigan
  • Job Code
  • Job Type
  • Job Status
    Full Time

American Medical Response is seeking a qualified Director the Director of Operations for its Grand Rapids, Michigan Operation.  The Director of Operations leads our team in Western Michigan with a focus on organizational growth and clinical excellence. You will drive the key performance metrics which are centered on on-time service delivery, quality, responsiveness, labor efficiencies, technology and work environment.  As well, you will fulfill the American Medical Response mission and "total patient care" concept, promoting a positive climate for employee relations through teamwork and peer driven excellence.

Salary commensurate with experience.  Excellent benefits and work environment.




  • A bachelor’s degree in business administration, management, related field, or equivalent experience as determined by superior.
  • Advanced degree in related field of study preferred (i.e. Business, Management, Human Relations, EMS, Administration) preferred.
  • Completion of a course of study in basic and advanced prehospital care and transportation preferred.



  • At least three years EMS operations management or equivalent experience as determined by the superior.
  • At least three years of providing prehospital care and transportation preferred.


AMR, with more than 18,000 paramedics and emergency medical technicians, is a provider and manager of community-based medical transportation services, including emergency (911), non-emergency and managed transportation, fixed-wing air ambulance and disaster response.

American Medical Response,  Inc. is an EOE/AA employer and AMR selects the best individual for the job based on job related qualifications, regardless of race, color, sexual orientation, national origin, gender, age, veteran status, ancestry, marital status, or disability.



  • Health Care / Social Assistance

Avesta Executive Recruitment

Avesta Systems offers several products and services, most notable CandidateCare©, a full employee life cycle applicant tracking system (ATS) and AssociateCare©, employee performance management software. Our cloud based software offers various enhancements, including background screening, drug screening and HRIS integrations. 

We are more than just software.

EMS Industry Consulting, HR Support and Executive Recruitment.

Tailored for EMS organizations, our industry-leading software and unprecedented support will help your team recruit the best EMS talent. In addition, develop your existing talent to ensure that you have the right people resources. 


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Director of Operations

Avesta Executive Recruitment
Grand Rapids, Michigan

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Avesta Executive Recruitment
Grand Rapids, Michigan

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