27 days old

Deputy Executive Director

Northwest Community Health
Tomball, Texas 77375
  • Job Type
  • Job Status
    Full Time


Northwest Community Health is a 501(c)(3) public charity providing emergency and non-emergency ambulance service, medical transportation, mobile healthcare, and education programs to the Tomball, TX, community.

We are looking for a motivated senior leader to be part of a successful paramedicine organization.


Serving as the principal assistant to and in collaboration with the Executive Director, the Deputy Executive Director has oversight and responsibility for overall operations of Northwest Community Health. Under the direction of the Executive Director, the Deputy Executive Director is responsible for carrying out the implementation of operations, policies, budget oversight, and supervision of assigned programs.


  • Communicates the overall strategy of the organization to internal and external stakeholders
  • Advises the Executive Director on matters related to the organization.
  • In the absence of the Executive Director, performs the duties of Executive Director, including representing the office in high-level meetings and discussions.
  • In collaboration with the Executive Director, hires and supervisors administrative and management staff.
  • Assists with the development of department budget and monitors the budget to ensure divisional expenditures are within approved appropriations.
  • Plans for and reviews specifications for new or replacement equipment.
  • Develops and implements time-oriented strategic plans to establish organizational goals.
  • Reviews program/organizational progress and compares to goals and objectives.
  • Assures organizational compliance with local, state, and national standards.
  • Prepares and submits periodic reports of activities and performance as required or appropriate.
  • Directs personnel and manages activities for daily operations. Assigns duties and plans work of others. Assists and/or instructs other employees. Reviews work of other employees.
  • Plans, organizes, monitors and evaluates the activities of the organization to ensure a safe, efficient and effective delivery of services.
  • Maintains required records and reports.
  • Assists in the planning, development, implementation and enforcement of policies and programs. Handles grievances and maintains discipline and the general conduct of assigned personnel.
  • Assists in the strategic planning and goal setting for the department, division and major programs that cross divisional lines with respect to administration, operations, equipment, apparatus, facilities and personnel. Supervises the implementation of such plans and/or delegates to subordinates.
  • Ensures maintenance of fleet vehicles is timely and scheduled. Ensures vehicles and staffing are in compliance with DSHS regulations and submits required documents for re-permitting as needed. May be responsible for company vehicles after hours.
  • Responds to emergency calls, operated within the incident management system as appropriate.
  • Approves employee time off requests. Conducts performance appraisals. Recommends employee transfers/promotions. Initiates corrective actions.
  • Coordinates the direction of assigned personnel including monitoring work assignments, evaluating performance, monitoring the scheduling of personnel and maintaining discipline and control in order to provide effective utilization of human resources.
  • Provides monthly report to the Executive Director regarding organizational operations, as well as a variety of reports as appropriate, including the annual report of activities.
  • Attends trainings, conferences and other meetings to keep abreast of current trends in the field, represents the division/department in a variety of local, county, regional, state and other meetings.
  • Participates in activities and duties related to emergency management during a local state of disaster as directed by the Executive Director.


  • Perform additional duties reasonably consistent with the above as assigned by the Executive Director.



Required Knowledge, Skills, and Abilities

  • Strong verbal and written communication, supervisory, management and organizational skills.
  • Interpersonal skills and ability to deal effectively with the public, other employees, agency leaders/managers and elected officials.
  • Ability to plan and respond to major disasters and emergencies in a calm, professional and efficient manner.
  • Ability to gather, analyze and evaluate complex situations, make reasoned recommendations and prepare concise written or oral reports.
  • Ability to apply good work habits such as punctuality, reliability, preciseness, dependability in order to complete assigned tasks.
  • Knowledge of modern principles, practices, and techniques of emergency service administration, emergency management, large-scale event/disaster response, budget planning, personnel management, administration and strategic planning.
  • Knowledge of state controlling laws and regulations affecting emergency medical service, occupational hazards and challenges, investigative procedures and methods.

Education/Experience Requirements

  • 6 years of progressive EMS administration experience and a 2-year degree in Health Administration, Business, Public Health, Emergency Medical Services or Public Administration or similar field, OR
  • 4 years of progressive EMS administration experience and a 4-year degree in Health Administration, Business, Public Health, Emergency Medical Services or Public Administration or similar field
  • Experience in implementation and application of Just Culture strongly preferred
  • Graduate degree in Health Administration, Business, Public Health, Emergency Medical Services or Public Administration or similar field strongly preferred
  • Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms

Certificates and Licenses Required

  • Texas Department of State Health Services EMT-Paramedic Certification or Paramedic Licensure required
  • Valid Texas Driver’s License
  • Must obtain and maintain from the Medical Director authorization to practice at the In-Charge Paramedic level
  • Must pass criminal background check and not be excluded from participation in federal healthcare programs
  • Credentialing as Chief EMS Officer (Center for Public Safety Excellence), Managing Paramedic Officer (American College of Paramedic Executives), or Fellow of the American College of Paramedic Executives preferred

Northwest Community Health, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the company will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with employer.


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Deputy Executive Director

Northwest Community Health
Tomball, Texas 77375

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